PAULDING — Paulding Putnam Electric Cooperative is suspending electric disconnections for non-payment to help members dealing with COVID-19 concerns. The co-op simply asks members who are impacted to call. PPEC’s office and drive-thru window will also be closed to the public indefinitely.

The company said the move is to protect the safety of members and to ensure families will have electric service so they can focus on staying healthy. It is not yet clear how long the temporary suspension of disconnections or office closure will last.

Members can still pay PPEC electric bills by phone, mail, drop box, or online via SmartHub, which is accessible by mobile app or at To pay by phone, members should call PPEC’s toll-free payment number at 888-220-6482.

If you are affected by special circumstances related to COVID-19, please call PPEC’s office at 800-686-2357. The cooperative understands the stress put on its members during this time and is willing to work with those who call.

PPEC is enforcing the following preventative measures effective immediately and until further notice to help protect employees and the communities it serves:

Temporarily closing its office, lobby, and drive-thru window to the public.

Temporarily suspending customer service disconnects.

The Annual Meeting will be held virtually via Facebook Live at 10 am on Saturday, March 21. There will be no physical attendance. The broadcast will be posted to the company’s Facebook page and website after the meeting.

Prohibiting all training and travel for employees until further notice

Please call the co-op’s office with any questions. For updates,visit

Paulding Putnam Electric Cooperative is proud to serve more than 12,900 members in Paulding, Putnam, Defiance, Van Wert, and Allen counties in Ohio, and Adams and Allen counties in Indiana. Since 1935, our not-for-profit model has allowed us to provide affordable, reliable, and safe power to rural areas with pride.